Before your visit
Call the hospital to confirm your doctor, department and consultation time. Ask what you should bring and whether any test-specific preparation is required. Check the location and directions before you set out.
What to bring
- Previous prescriptions, reports and relevant scan images.
- A list of medicines and supplements you currently take.
- Information about known allergies and earlier procedures.
- A list of questions or concerns you want to discuss.
- Identification and insurance documents if requested by the hospital.
During your consultation
Describe your main concerns and how they affect your daily life. If something is unclear, ask the clinician to explain it again. Before leaving, check that you understand the advice, any recommended investigations and the follow-up plan.
Visiting a patient
Visitor timings and access arrangements may vary by ward and patient needs. Call the hospital to confirm current rules, how many visitors are permitted and any additional requirements before you travel.
Accessibility and assistance
If you need mobility assistance, help communicating or another accommodation, tell the hospital before your visit so the team can confirm the arrangements available.
Records and follow-up
Keep your consultation documents together. Ask the hospital how to request records, receive results and arrange follow-up. For billing questions, see our insurance and billing guide.